18-12-2018 15:02
I cancled my payment for now tv weeks ago and it’s just taken the money out. Is there anyway of getting refund?
Solved! Go to Solution.
18-12-2018 20:38
@Anonymous User so long as you have not used it, you should be able to get a refund. Pop on to chat. Tell them you clicked cancel, thought it had proceesse but hadn't.
18-12-2018 20:38
@Anonymous User so long as you have not used it, you should be able to get a refund. Pop on to chat. Tell them you clicked cancel, thought it had proceesse but hadn't.
11-05-2019 11:05
29-06-2019 16:04
02-07-2019 23:04
@Anonymous User
Yes, but you have to email NowTV about this, or talk to Live Chat. Details here:-
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.