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Derry51
Mentor

Number of simultaneous NOW streams changing from July 2021?

I was browsing the NOW website and I saw in two sections that the number of devices you can watch NOW at the same time could be reducing from mid July 2021. This was in the terms and conditions for 'How NOW works'

"Register up to 6 compatible devices and watch on 2 at the same time (1 device from 15 July 2021) (3 if you have NOW Boost)."

 

It looks like NOW Boost will still increase that to three devices but Boost itself is increasing in price to £5 per month! 

 

The information about the number of devices changing is in the terms and conditions under the 'Sports Membership Offer'

https://www.nowtv.com/devices

More information about Boost is in the FAQ's below

https://www.nowtv.com/boost

 

It this is true then it will not be a popular change as I'm sure that many people watch on more than one device at a time and will be forced to pay £5 a month more for a Boost.

 

It would good if someone from NOW could come and confirm if and how this change is happening as the information about it on the NOW website does seem somewhat vague.

 

30 Replies
Enapace
Expert 2

They are reducing the price of the cinema pass on July 15th to £9.99 as well none of it very well explained by NOW.

Mark_Weinreb
Legend 5
Legend 5

@Derry51 If you already have Boost, the monthly price will remain at £3, although some members may see £5 on their bills, it should still remain at £3.

 

Anyone taking out a Boost pass after today, will see the price rise next month.

Enapace
Expert 2

@Mark_Weinreb 

 

Where are you getting that information from may I ask?

Derry51
Mentor

I got the information from the Terms and conditions for NOW TV and also the Boost FAQ at the links I gave in my original post. I think this information needs to be made clearer by NOW.

Mark_Weinreb
Legend 5
Legend 5

@Enapace As a super user (see the stars after my name), I get advance information.

 

Other than that, the only three words I can say are N. D. A.

Enapace
Expert 2

@Mark_Weinreb 

 

I understand that I just wish NOW would make the information far more clear then they do at times.

 

I'm guessing the information about 50FPS on all Sky Sports Channels is true ?

 

It appears the NOW Kids Pass has vanished suddenly as well.

Derry51
Mentor

Thanks for the information. Have you any further information about any changes to the number of simultaneous streams from NOW?

Mark_Weinreb
Legend 5
Legend 5

@Derry51 Other than 2/3 with boost changing to 1/3 with boost, I know of no other changes to the number of simultaneous streams.

 

There are other up-coming changes, but as they are not in the f.a.q. at present, I cannot possibly comment. If I did, I’d get reduced to the ranks, and dishonourably discharched. 

Mark_Weinreb
Legend 5
Legend 5

@Enapace Don’t forget that the kid’s pass was originally part of the entertainment pass before it got spun off. So it just going back home.

Enapace
Expert 2

@Mark_Weinreb 

 

That makes a lot of sense and boosts the channel selection of the Entertainment pass guess it reduces the price for people with kids. Good move for the company won't matter to me.

 

Just saw they released the info to the Daily Express about them reducing Cinema Pass price and upping the price of Boost to £5 said about keeping price at £3 for existing members as well and they say that it will be ad free viewing and all Channels will be upgraded to 50FPS.

AlexB83
Scholar 2

I think the changes are fair enough to be honest. So basically the device limit will be gone to all intents and purposes? 

I would like to see them introduce a sort of ultimate package which includes sport, movies, entertainment and boost for a reduced rate. Or maybe a super boost which includes 4k HDR content 

GazC
Observer

So is this change a shameless money grab?

 

We regularly have 2 streams at a time at the moment but from July I'll have to pay an extra £5?

 

The coverage in the press suggested that anyone with the entertainment and kids pass would get boost for free but I'm not seeing this on anything Now have posted??

GazC
Observer

Scrap the above!

 

Just had an email from Now.

 

So kids becomes part of entertainment and then they're adding boost for the price of the kids pass, so no change to the monthly bill!

 

BicBasher
Elite

I'm on a retention deal for Boost at the moment. so not affected, but the email I received from NOW today told me once it runs out, the new price will apply.

 

 

Networking Spec - ISP: TalkTalk VDSL2 @ 76mbps | Amazon Fire TV Cube 2nd Gen, Chromecast 3rd Gen WiFi, Motorola Moto G9 (Android 11), Dell PC with Windows 10 Home Edition using Now TV Player.
starman73
Expert 3

So an extra £2 to get Sky Sports in HD and no 50fps on Arena or Action.  Bit of a bum deal.

Enapace
Expert 2

@starman73 

 

According to the information they gave the Daily Express all Sky Sports channels will be 50FPS next month.

starman73
Expert 3

@Enapace with or without boost?  Will they be 50fps regardless?

Enapace
Expert 2

@starman73 

 

It requires Boost for 50FPS

starman73
Expert 3

Better use my pair of sports day passes before 15 July while I still get 2 streams.