04-08-2019 22:49
I have requested to reset my password (I haven't forgotten it, I just want to change it) but I am not receiving an e-mail to my registered e-mail address.
I have also tried to change my e-mail address to a different one and then requesting a password reset link but not getting anything to my updated e-mail address either. I have checked spam and trash folders and there is nothing from Now TV.
14-08-2019 19:24
14-08-2019 19:28 - edited 14-08-2019 19:29
Hi @Anonymous User
If you are a UK customer and not from the Republic of Ireland.
Then try this link below where to enter the six digit code that you see on your television screen.
15-08-2019 13:24
15-08-2019 13:31 - edited 15-08-2019 13:34
Hi @Anonymous User
Yep the link works for me, here's a screen shot of it.
Maybe try a different internet browser with your ad blocking software disabled or try your browser in a Private window or incognito mode.
If that fails have you got another device such has a smartphone or tablet ?
If you are based in the Republic of Ireland my previous link will not work.
15-08-2019 13:35
19-11-2020 17:21
My nowtv is on my xbox how would I do this