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grampasaurus
Advocate

Firestick won't sign in "Sorry, something's wrong at our end"

Added a Now TV subscription on my amazon account. Now TV app uninstalled, firestick soft reset. Reinstalled. Logged into Now TV account using my email address and password on my iPhone. Open Now TV app on firestick, get QR code on iPhone camera, and go to activation/sign in link. Asks me to confirm my email address is correct - confirm this, then after a few moments, I get  "Sorry, something's wrong at our end".  I use Disney subscribed via amazon account and that works fine. Just refuses to recognise my amazon Now TV subscription.

1 REPLY 1
schnapps
Legend 5
Legend 5

@grampasaurus 

Ignore the QR scan code on the NOW App by pressing enter on the remote to clear the QR scan code.

Then from the NOW App on the Fire Stick click on the gear wheel icon (top right) of the NOW App on the Fire Stick and log into the NOW App with your Amazon account NOW login details.