20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
10-02-2015 11:30
Hi @Anonymous User
Thanks for your post.
I'm really sorry to hear you've been continually charged after attempting to cancel.
We'll be in touch via email to help you further.
Thanks,
Steve
NOW TV Team
28-02-2015 12:31
Hi There,
Can you please delete my Credit Card from your system.
Thank you.
28-02-2015 16:25
Hi @Anonymous User ,
Thanks for posting.
To do this we'll need to access your account, we'll be in touch via email to confirm when this has been done for you.
Thanks
Simon
NOW TV Team
21-12-2014 21:21
Also need help to delete my payment card details , would also like to delete my account permanently as well as its no longer required .
23-12-2014 16:35
hiya i need to delete my card details off of my account please as ive lost my card thankyou
23-12-2014 16:42
Hi @Anonymous User
I will email you shortly 🙂
Regards,
Birgit
NOW TV Team
27-12-2014 3:06
27-12-2014 3:10
27-12-2014 7:54
@Anonymous User to remove your card details would result in you losing the service.
27-12-2014 15:12
Hi @Anonymous User
Thanks for your post.
As @Anonymous User has pointed out, removing your card details will result in your subscription coming to an end during your 3 month promotional period.
To avoid being charged following your 3 month offer period, simply head to NOWTV.COM > My Account and cancel your active pass when you're nearing the end of the offer.
This will ensure that you're no longer charged any further, unless you decide to return to NOW TV in the future.
Thanks,
Steve
NOW TV Team