06-06-2024 19:16
As per the subject. The account was only linked to a username, when using my email address I get logged in to another account without membership. I've tried the account finder by using my name and credit card details, but it takes me to the one linked to my email. I've just got charged for another month but I can't even access the membership to cancel it. Please help me to reset the password and cancel the membership.
Solved! Go to Solution.
06-06-2024 19:47
Not on here it won’t be done.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
You need to speak with staff via live chat.
Make sure to be signed in and use the button under ‘How to get in touch’.
https://help.nowtv.com/get-in-touch/tv/change-my-account-details
06-06-2024 19:47
Not on here it won’t be done.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
You need to speak with staff via live chat.
Make sure to be signed in and use the button under ‘How to get in touch’.
https://help.nowtv.com/get-in-touch/tv/change-my-account-details
06-06-2024 20:19
@gavs82008 Thank you, that really helped