20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
28-03-2015 18:54
Hi @Anonymous User ,
Thanks for posting.
We'll be in touch by email shortly regarding your account.
Thanks
Simon
NOW TV Team
29-03-2015 12:18
hi i purchased a 1 week sports pass which is a horrible viewing experiance, too much buffering yet i am running 6meg unlimited internet and other services like netflix run fine, i hardly used the pass as a result i wanted to know if i could get a partial refund as compensation. Also i dont want to cancel my account on the whole but want my card details removed from the account settings as i dont think i will use this service anytime soon and i dont want any "automatic" payments or purchases being made on my account as others are reporting. Also incase my account is hacked, i dont want my details accesed... its quite ridiculas how theres not a natural option to remove card details as every other established platform allows such as paypal, ebey, etc etc
first time user and probably last.. dissapointed
29-03-2015 19:04
Hi @Anonymous User
Thank you for getting in touch. I am sorry you haven't had the best experience when viewing content. I will send you an e-mail very shortly.
Please keep an eye out on your account.
Thanks
Ranj
NOW TV Team
06-04-2015 16:40
hi, i need to remove my payment details, can yo please guide me how to get rid of my credit card details?
thanks
06-04-2015 16:43
07-04-2015 12:42 - edited 07-04-2015 12:45
Dear Sirs,
I keep receiving the copies of other customers of yours, which is handy to know what is happening.
However, I did ask for my details to be removed - Could you please verify that you have removed my Credit Card from your records.
Also that you dod not pass my email details on to anyone else
MRS V J Lee
email address: ---------------------
Kindest
Valerie Lee
07-04-2015 19:28
Hi @Anonymous User
Thank you for your post.
I have emailed you directly
Regards
Sue
06-04-2015 17:09
Hi @Anonymous User
Thank you for posting, sorry to hear you wish to have your details cleared. As this is account related I will send you an e-mail very shortly.
Cheers
Ranj
NOW TV Team
13-05-2015 17:08
Hi, Can you please remove my credit card details from your records as this is showing in my account section of NOWTV and I would like the credit card removed.
Thanks
Mick
14-05-2015 10:39
Hi @Anonymous User,
Thanks for getting in touch.
Please keep an eye on your inbox as I have sent you an email regarding this.
Thanks,
Karl
NOW TV Team