20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
31-05-2017 10:12
31-05-2017 13:26
@Anonymous User wrote:
I have already emailed them a number of days ago and I have heard nothing back. Just wondering was there an easier way.
Have you tried speaking with our Live Chat team Bogcog? They'll be on hand right now to resolve this Speak with our Live Chat team here
03-06-2017 16:48
can someone please tell me how i can remove my card and personal details and possibily delete my account because first off i don't even use this nowtv thing and i feel its too shady of a website since i can't remove my card details at all or delete my account please fix this
03-06-2017 16:58 - edited 03-06-2017 16:59
Hi and welcome to the forum @Anonymous User,
As you can see your new topic has been merged into this existing topic which is about the same subject. Which contains the answers you're looking for...
Cheers
03-06-2017 17:36
i would like to close my nowtv account and i wwould also like the card details to be taken off the account as well i was wondering if anyone could help.
thanks Alex
03-06-2017 17:37
Hi and welcome to the forum @Anonymous User,
For security reasons, all 'account' related issues (such as, NOW TV account removal/card details removal and refunds) are subject to the Data Protection Act, which means it's more appropriate for you to directly contact a NOW TV representative rather than asking one of them (or somebody who may be posing as one of them) to contact you via the forum!
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers
10-06-2017 22:02
Please remove my bank account details and delete my account asap!
10-06-2017 22:12 - edited 10-06-2017 22:15
@Anonymous User wrote:Please remove my bank account details and delete my account asap!
It does not work like this @Anonymous User.
For security reasons, all 'account' related issues are subject to the Data Protection Act, which means such requests can't made or discussed on the open forum, you'll need to contact a NOW TV representative.
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers
12-06-2017 24:33
14-06-2017 23:18
Hi can you please remove my card details and delete my account. tried the free trail, not for me should be alot easier to do all this !!!