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Andy2
Newbie

Discount offer on cancelling membership

I clicked cancel too soon and have lost my cinema membership. Is it possible to change my mind and accept the discount offered? 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Andy2 

Yes, by reactivating the membership and going through the cancellation process again. 

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@gavs82008 wrote:

@Andy2 

Yes, by reactivating the membership and going through the cancellation process again. 


But quick, before the next renewal date comes up, on which you lose the option to reactivate.

(Which you will find in the same place where you cancelled, by the way).

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.