Hi @Anonymous User
You should be able to cancel your NowTV TV passes yourself by going to My Account > Passes & Vouchers on here.
You need to cancel any active passes on your account separately and when you cancel follow all the steps on screen until you get the green thumbs up confirmation message that your pass has been successfully cancelled.
Then go back to Passes & Vouchers and it should say cancelled next to your pass.
Hopefully you should get an email confirmation from NowTV that you have cancelled a pass, if not has a precaution i would suggest take a screenshot of your cancelled TV passes.
With regards to Broadband & Telephone package, you can contact the NowTV Team by going to My Account > Broadband & Calls, where if you click under Moving Home section a telephone number should appear on screen to phone (just ask to be transferred to the Cancellation Dept).
If you are a Combo customer, then again phone the NowTV Broadband Team by following the same above instructions.
