30-11-2015 2:14
Solved! Go to Solution.
09-12-2015 15:34
Hi @Anonymous User
Thanks for your post and sorry about the delayed reply.
Have you been able to sort it out yet?
Let us know if not, we'll get this looked into.
Birgit
NOW TV Team
30-12-2017 15:18
I also cancelled my free trial and months done the line I check my bank account and see that I somehow have a sky cinema pass. Also I've tried to cancel the pass and nothing loads on my passes.
31-12-2017 10:44
@Anonymous User
Welcome to the forum. Pop onto live chat, explain what's happened and they can look into this for you.
To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
01-01-2018 23:27
I've solved the cancelling but would like to query about a refund.
02-01-2018 9:39
@Anonymous User @Anonymous User
Best way to query a refund is to pop onto live chat and explain what's happened.
To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
02-01-2018 10:01
Many thanks Andy for your useful advice
17-03-2018 19:30
14-04-2020 15:11
Can someone help me to cancel nowtv. Need help nowtv are ignoring me.