cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Cancellation ‘time’

On a monthly account - if cancelled and it says I can still watch until the 25th for example, does it end at 23:59 on the 24th? Or 23:59 on the 25th?

 

(have had a look for answers but only found in relation to day or week passes, apologies if repeat question!)

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Anonymous User 

If I’m not mistaken it should be by midnight on the 24th as the next payment would be the 25th for your membership to remain active.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

That was my instinct too, but wanted to check 

 🙂 thank you 

redchiz1
Champion 2

@Anonymous User From other discussions it seems it will actually cease at precisely the time on which it first started. 

Anonymous User
Not applicable

I’ve had the account for a while, I can’t remember what time I created it unfortunately but I’ll assume the midnight before and anything is a bonus 🙂