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Jofrowe
Advocate

By account with sky sports pass...how to watch on ipad

Hi, I have a BT TV account through which I added now TV sky sports membership. At home I can go to all the sports channels and watch no probs. But on my now TV app on iPad it says I do not have a sports membership. Any idea what I'm missing? Thanks, Jof

 

 

 

 

3 Replies
schnapps
Legend 5
Legend 5

Hi @Jofrowe 

 

If it was me i would post your issue over on the BT TV Community Forum (if you haven't already).

 

Where the BT TV mods are pretty proactive and will assist with your issue.

 

Only stuff i could suggest is the basics, like try a new fresh NOW App download from your IPad Apps Store.

 

Fully power down the iPad and reboot it with your BT TV account login details on the new fresh NOW App.

schnapps
Legend 5
Legend 5

Hi @Jofrowe 

 

Or contact BT TV directly using the communication methods from this link page below.

 

https://help.nowtv.com/article/contact-bt 

redchiz1
Elite 2

Are you logging in to the NOW app with the same credentials you use for BT TV?