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Anonymous User
Not applicable

Billing

Can someone please explain why my bill has suddenly increased from £20 to £33?

22 REPLIES 22
RoyB
Legend

@Anonymous User 

 

This thing:-

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V

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

it states AUTOMATICALY FREE WITH MY LINE RENTAL IS 1471 BUT BEEN CHARGED FOR

RoyB
Legend

@Anonymous User 

 

And you aren’t confusing it with 1571?

But you have the number now, so let’s hope the Broadband team can sort this out for you.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.