02-01-2016 22:25
I went to watch now tv on my iPad as I mainly do and it came up with the notice that I have reached my allowance, but I have always had it on this device and never removed it. My registered devices even states iOS on there and yet it does not let me watch from my iPad.
i have added devices recently but why would I no longer be able to watch on a device that is still registered and has always been.
Even more annoying is that this is the main device I watch from and will be the only one I will watch from for the next month making any subscription useless if I can't watch from this device
25-12-2016 14:30
This sucks. I own 1x MacBook, 1x iphone. 1 x IPad Yet wheneveri wsnt to use any of them, i get the message wait till January to add a device. I ONLY HAVE THREE DEVICES. How about you wait till February before you bill me again. Thieves.
27-12-2016 17:27
Hi @Anonymous User,
When it comes to device resetting, I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your situation to them... They're usually pretty quick at resolving such things 😉
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
09-02-2017 11:19
09-02-2017 12:49
@Anonymous User
Hi Nash
You have to contact Live Chat, on the following URL, to get your problem sorted.
http://help.nowtv.com/contact-us/Supported-devices
UK Bob
09-02-2017 14:12
Hi @Anonymous User
If you give this a go now it should be working for you 🙂
Cheers
Eddie
10-04-2017 16:05
10-04-2017 16:34
Hi and welcome to the forum @Anonymous User,
As you may or may not be aware, the NOW TV service permits you to register up-to four playback devices and view their service on up-to two. Ordinarily you can change one registered device per month.
That being said, for 'forced' device limit resetting you will need contact a NOW TV representative, which can be done via the forums 'Live Chat' facility or 'Send us a message' facility. Here's what you need to do: -
Cheers
04-04-2017 22:57
05-04-2017 9:17
Hi and welcome to the forum @Anonymous User,
As you may or may not be aware, the NOW TV service permits you to register up-to four playback devices and view their service on up-to two. Ordinarily you can change one registered device per month.
That being said, for 'forced' device limit resetting you will need contact a NOW TV representative, which can be done via the forums 'Live Chat' facility or 'Send us a message' facility. Here's what you need to do: -
Cheers
05-04-2017 23:03