02-01-2016 22:25
I went to watch now tv on my iPad as I mainly do and it came up with the notice that I have reached my allowance, but I have always had it on this device and never removed it. My registered devices even states iOS on there and yet it does not let me watch from my iPad.
i have added devices recently but why would I no longer be able to watch on a device that is still registered and has always been.
Even more annoying is that this is the main device I watch from and will be the only one I will watch from for the next month making any subscription useless if I can't watch from this device
21-05-2016 13:11
Hi @Anonymous User
Thanks for getting in touch with us.
I believe your issue has been resolved since your post. If you need any further help please do get back in touch!
🙂
Thanks
Rob
NOW TV Team
19-05-2016 3:13
20-05-2016 8:36
Hi @Anonymous User
This should be resolved for you.
Andy
21-05-2016 13:04
21-05-2016 13:08
23-05-2016 11:24
23-05-2016 15:47
@Anonymous User
Welcome to the forum.
It may be the recent iOS app update might have messed things up. If you haven't already got it sorted, have a word with Live Chat, explain what's happened and see if they can make an adjustment for you as a courtesy. To get there go to the following help page
http://help.nowtv.com/article/Device-limit-reached
and click the green Contact Us button near the bottom left of it (not the How to Contact Us link right at the bottom as that takes you somewhere else) then choose the Live Chat option on the following page.
11-06-2016 10:57
I have this same also, in particular when trying to stream through chrome cast from ipad
13-06-2016 13:19
Hi @Anonymous User
I can see this has been resolved for you.
Andy
14-06-2016 14:51
im having same issue re ipad reinstalled nowtv and came up with this