01-06-2016 16:41
23-06-2016 11:48
Hi Guys,
We know there's an issue for a lot of you with the app at the moment, if we could ask you to try these steps to hopefully resolve the issue - if these don't work please post in this thread and let us know so we can take this further.
Thanks
Simon
NOW TV Team
23-06-2016 13:06
Hi Simon,
I've already tried those steps. Made no difference 😞
Thanks. I hope you can escalate this quickly!b
23-06-2016 13:00
23-06-2016 15:19
Hi @Anonymous User, @Anonymous User
Thanks for coming back to us with that guys.
Our team is currently working with xbox to get this issue fixed ASAP, as soon as we have any updates to share with you we'll post here.
Thanks
Simon
NOW TV Team
24-06-2016 11:38
24-06-2016 20:53
25-06-2016 11:28
26-06-2016 21:27
26-06-2016 22:13
Xbox Preview Member. I managed to access the now tv app by signing out of my xbox profile on the console, launching the app and signing back into my xbox profile when now tv app prompts me to do so.
26-06-2016 23:04
Yay! Thanks, at least I can catch up with GoT now!
However, I did notice that you have to sign out every time you want to launch Now TV from scratch, otherwise the same error crops up again.
Good to have a get-around until they fix it though!
🙂