picture audio out of sync streaming

[Anonymous User]

on windows 8 with internet explorer and silverlight picture slows down and gets out of sync with audio very quickly.  I run the latest version of silverlight and internet explorer on an acer laptop aspirev5 series

[SeeMoreDigital]

Hi and welcome to the forum @Anonymous User,

Sorry to hear you're having problems. First things first: -

• Which operating system version is your computer running?
• Are you accessing NOW TV content via an  internet browser or via the NOW TV app?
• How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

Cheers

[Anonymous User]

Hey I've just realised there is a now TV app for my version of Windows.
I've downloaded it and everything is fine now! Ha thanks for getting back
to me 😊

[SeeMoreDigital]

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@Anonymous User wrote:
Hey I've just realised there is a now TV app for my version of Windows.
I've downloaded it and everything is fine now! Ha thanks for getting back to me 😊

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Nice one @Anonymous User