20-12-2015 19:44
This is not the first time of this and i still cant seem to solve it and it only happens at what i would class as peak times, im using a laptop and Mozilla firefox.
23-12-2015 15:43
Hi @Anonymous User
Thanks for your post
What Windows version do you have?
Regards
Sue
NOW TV Team
27-12-2015 9:19
Hi, I am having problems with the picture and sound syncing when watching on my laptop. Its ok for a few seconds then the picture starts to fall behind the sound. Very frustrating, will prob not bother with now tv anymore unless this issue can be sorted! Can anyone help, thanks.
29-12-2015 14:01
Sorry to hear this @Anonymous User.
Thanks for getting in touch with us here at NOW TV.
I'm sorry to hear about the issues you have encountered with your PC.
Can you please let us know if exiting and re-entering the stream helps? Do you experience this issue on any other device?
You may want to try turning your router on and off and let us know how you get on?
Thanks.
Karl
NOW TV Team