31-10-2016 10:17
03-11-2016 12:51
Hi @Anonymous User
Thanks for your post, sorry to hear about the issues your having.
We need to get some more information from you so that we can help resolve your issue.
Would you be able to let us know :
Make and model of the playback device your using -
If a PC what Windows version are you using -
Who is your internet provider -
Any antivirus software installed -
Graphics card make and model -
Thanks
Andy