Wifi performance

[Redjen74]

Hi

my router is in my lounge and Wi-Fi signal is fine when downstairs, when upstairs the Wi-Fi signal is very poor.  Is there a signal booster I can get to improve the signal

[gavs82008 · Accepted solution]

@Redjen74 

You won't get anything from NOW as all they provide is the router. So for any signal boosters it must come out your own pocket from a third party retailer such as Amazon.

[RoyB]

@Redjen74 

Have a read of this:-

https://community.nowtv.com/t5/Setup-Performance/Do-now-tv-provide-wi-if-extenders/m-p/607572/highli...

Signal boosters that rely on relaying the WiFi aren’t much cop.

You may find someone suggesting you split the bands, but the only thing I would split the bands with on a Now router is a bl##dy great axe. Which, as above, is not advisable, as you may need it again 😛

[WiFi]

my WiFi service not working well not open email not open some browser

[RoyB]

@WiFi 

Who is your ISP, what speeds were you promised, what speeds do you actually get, and what device are you having the email and browser issues on?

As it could well be that device that needs attention, for the base level issues you are reporting.