17-05-2023 8:47
Getting my now tv router installed on Friday between 8-1 and was wondering if I will instantly get internet as soon as the engineer does their thing?
I have heard with some providers that their might be a delay in the internet working…
hope you can help me,
cheers
17-05-2023 12:34
17-05-2023 13:30
To follow-up from @Jayach did you get a visit from an OpenReach engineer?
You should have a nosy as you'll have been given a go live date.
When will my NOW Broadband line go live? (nowtv.com)
17-05-2023 12:46
You don't get your router installed, you get the service connected (or installed if you have no BT/Openreach sockets already)
The Openreach engineer may well connect the router for you if they visit the premises as a courtesy, but that is not their primary job.