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Lou
Advocate

When to you start getting internet?

Getting my now tv router installed on Friday between 8-1 and was wondering if I will instantly get internet as soon as the engineer does their thing? 
I have heard with some providers that their might be a delay in the internet working… 

 

hope you can help me, 

cheers 

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Lou 

When was the date for your activation?

FYI that I do not work for NOW, just a NOW customer trying to help
Lou
Advocate
Is it not the same day as your instalment day?
gavs82008
Legend 5
Legend 5

@Lou 

To follow-up from @Jayach did you get a visit from an OpenReach engineer?

You should have a nosy as you'll have been given a go live date.

When will my NOW Broadband line go live? (nowtv.com)

FYI that I do not work for NOW, just a NOW customer trying to help
Jayach
Elite 3

You don't get your router installed, you get the service connected (or installed if you have no BT/Openreach sockets already)

The Openreach engineer may well connect the router for you if they visit the premises as a courtesy, but that is not their primary job.