Hello. I have moved to Now broadband and calls for 3 weeks but haven’t been told the Now landline number. I also can’t see it anywhere in MyAccount online (including all of the joining messages). Any ideas?
@Anonymous User
Call your mobile from it and see what number comes up on the screen.
Good shout.
i also have this problem, keep gwetting sent round in circles.
Hi @Al1
When you ordered NOW Broadband under the email order confirmation was there a landline telephone number that you was assigned ?
If not have you contacted the NOW Broadband Team if the other suggestions on here doesn't work for you ?
On the day you joined you should have received an email headed: "Thanks for choosing us. Here's what happens next."
Scroll down and your telephone number should be there. Click on "View entire message" at the bottom if necessary.
yep nothing there what so ever .
When swapping ISPs it is usual to keep your number, unless you specifically ask for a new one.
Did the 17070 work?
@Anonymous User If you order NOW Broadband online you have to specifically request to keep your existing number.
@redchiz1 wrote:@Anonymous User If you order NOW Broadband online you have to specifically request to keep your existing number.
I think most ISPs are the same, but usually it's just a box to tick and I assume most people swap that way.
I do realise that sometimes people want to get a different number so obviously that option is there.
Hi They messed up my email confirmation orders, so no it was not in the emails, nor could i find it on the website in my account . i finally managed to send a message which was extremely difficult to be fair as the contact us kept sending me around in circles so went to the make a complaint option finally sent a message.
Got a message back telling me i could view it on my online account which i still cannot do! and told me i could have dialled 17070 . not the greatest starts .
thanks for your help though 🙂