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NigelRich
Newbie

People dial my now telephone, and just get the engaged tone

My Now telephone is not working, despite Now doing a line check.

I cannot dial out, and people dialling in just get the engaged tone- What's my next step?

Cannot find a Now Faults department phone number- how do I report it?

Emailling does not work- Hopeless.

 

 

2 REPLIES 2
Jayach
Elite 3

Call the number in the following link, it's for phone as well as broadband faults.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Edit: but probably not available till 08:00.

gavs82008
Legend 5
Legend 5

@NigelRich 

Use the most from @Jayach to call and report it.

FYI that I do not work for NOW, just a NOW customer trying to help