cancel
Showing results for 
Search instead for 
Did you mean: 
Msraven
Advocate

Sorry, there was an error in the player

Really annoyed as I have this error on numerous occasions when watching (or trying to watch) a single episode of a programme. Time to cancel subscription me feels. 

0 Thanks
Reply
1 Reply
schnapps
Legend 5
Legend 5

Re: Sorry, there was an error in the player

Hi @Msraven 

 

If you are using either an LG or Samsung Smart TV with the inbuilt NOW App, then have you tried unplugging the power to the television for about 2 minutes to see if that clears the fault.

 

Should it be a different playback device, then please confirm what you are using.

 

I won't be much help if your playback device is a PC or Mac because i tend to use streaming boxes or sticks myself and have no experience watching NOW on a PC.

0 Thanks
Reply