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Anonymous User
Not applicable

‎26-06-2018 7:45

Phone line terrible reception

No one can hear me on the phone.   Can't get on to Help Centre, doesn't come up on IPad.  Wish I was with any other supplier !

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2 REPLIES 2
schnapps
Legend 5
Legend 5

‎26-06-2018 19:29

Hi @Anonymous User

Don't know if you managed to contact nowtv, but if you are a broadband customer where under My Account > My Package (under moving home) there should be a contact telephone number and asked to be transferred to the relevant broadband help team (hopefully you have a mobile to contact them on).

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Anonymous User
Not applicable

‎26-06-2018 20:44

In response to schnapps's comment

Hi Schnapps,

Thanks so much for your information.  I hadn't thought of that but will absolutely give it a try.

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