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NowTV Stick NFL pixelated since New Years Eve

I sign up for Sports Membership each August purely to watch NFL and then I cancel the following January. Streaming has been fine up until New Years Eve when it was appalling, constant buffering and couldn't see the match due to the pixelation. It has continued to be like this since then.  I understand that everyone's broadband connection is different and can affect streaming but I am able to watch other channels that are being streamed and they are fine.  So my question is has anyone else experienced this recently?  Is it likely that there is an issue with my NOWTV Stick or is the issue with the broadcasting?  I have to use the stick because my lovely brand new Toshiba Smart 65" does not support NOWTV App! Many thanks to anyone who answers.

Legend 5
Legend 5


Have you tried powering your stick and router down for a few minutes?

FYI that I do not work for NOW, just a NOW customer trying to help