Activation date was supposed to be 2nd October but by the end of the day there was no internet. I contacted now TV on the 3rd and was told that there was an issue with the line and this has been referred to tier who would be in touch within 72 hours. Currently still waiting to hear from them and now TV told me the issue is still 'in the queue' with tier 2.
Very frustrating as wife and I both work from home. We are paying for extra mobile data so we can tether laptops to mobiles.
Does anyone have any experience of how quickly these issues get resolved? Can we claim any compensation?