10-03-2023 21:25
I have now broadband installed today not a good start modem up and running will not let you connect to any TV in the home ?
10-03-2023 21:36
When you say “up and running” has your line been activated?
What do you mean won’t let you connect to any TVs, are you connected to other devices such as a phone or tablet?
10-03-2023 21:43
Yes line been activated when you try to add WiFi connection to TV the hub is visible then when you put password in it says failed
10-03-2023 21:47
You do realise that the new router will come with a different SSID and password from your previous router? And you can find the new settings on a label on the router?
And you need to set these new values in every WiFi device you have?
Unless you do what I do, which is change these values on the router, over a wired Ethernet connection, to be the same as for the old router? And then, all your WiFi devices can connect with the settings they have from before. Much easier.
Just remember that if you do this, and then ever reset your router, you will need to put the changed SSID and password back in.