20-02-2024 23:10 - edited 20-02-2024 23:12
Sadly, nobody from NOW will help you here. You need to contact them directly on 0330 332 3050 between 8:00am and 8:00pm. They do advise anytime up until midnight for activation, so keep an eye on it.
21-02-2024 8:38
To echo what @redchiz1 said, see this link for the purpose of the forum.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for