24-02-2024 21:45
Internet down here. Have seen on social media that Now and Sky broadband is down in Manchester area. Multiple posts stating this.
When I've done the status check it says no problems and that it's our line.
Any ideas what's going on?
25-02-2024 10:14
@Lizmauds
Broadband staff won't be coming onto help. See this link.https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Also when you report it and only when you report it you’ll no doubt be in line for compensation.https://help.nowtv.com/article/auto-compensation
