16-06-2020 14:46
Hey guys,
I hope everyone is keeping well and healthy during these times.
For the past month or slow I've had generally slow internet speeds across 2.4 & 5Ghz on multiple devices throughout the day, not just the evening.
I've been sent 3 new routers now after bringing up the issue (only when there's been over 1 week of poor internet connection).
They have supposedly checked my line and it comes up healthy.
It's disappointing because I pay for the 60mbps tier and I don't think I've got that since the first month of switching to NowTV.
The last three speed tests I got were: 14.85, 15.09 & 10.50mbps.
Devices connected to internet with slow speeds:
iMac
Macbook
iPhone
Xbox
Chrome is the fastest for me, but I still notice slow speeds on Safari.
Ping is usually <10.
Is there anything I can do - I don't want to continue paying for the 60 tier if I don't get that.