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Anonymous User
Not applicable

‎29-05-2019 20:36

Bandwidth too low

  • Can anyone help me I have now tv super fibre and my tv is saying my bandwidth is too low. What does that mean? Does anyone know what I can do, thanks 
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schnapps
Legend 5
Legend 5

‎29-05-2019 21:11 - edited ‎29-05-2019 21:20

Hi @Anonymous User 

 

What NowTV playback device are you using and is it connected over wifi or hard wired Ethernet ?

 

Have you tried powering down both your Router and Playback device at the electrical mains for a minute, then reboot the Router first, give it 5 minutes then power back on your playback device to see if the NowTV stream improves ?

 

If you are using the device over wifi what is the reception signal like and if poor try a different wifi channel on your router.

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schnapps
Legend 5
Legend 5

‎29-05-2019 21:11 - edited ‎29-05-2019 21:20

Hi @Anonymous User 

 

What NowTV playback device are you using and is it connected over wifi or hard wired Ethernet ?

 

Have you tried powering down both your Router and Playback device at the electrical mains for a minute, then reboot the Router first, give it 5 minutes then power back on your playback device to see if the NowTV stream improves ?

 

If you are using the device over wifi what is the reception signal like and if poor try a different wifi channel on your router.

0