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Setup & Performance


Picture freeze

Hiwhy is it mostly Chanel 4 & 5 live tv the picture freezes but the voices or music continues? can anyone help?


Hello all, my broadband mb has dropped by over a third over the past couple of weeks and I cant seem to get any help or get past the nowbots to speak to somebody at sky/now? Anyone else having these issues?

repeat installation?

I had my line installed a few weeks ago into my new house, and tried to set it up a couple of weeks later with the router, however I've never managed to have it function. I have been having significant building work being done, so I'm concerned the l...

Resolved! TV subscription

Just got Now broadband with a TV package/add on. We go live on Dec 20th. Does my TV package go live on the same date ?Is the TV package (movies for £5 for a year) only on Now TV or will it be on my sky service ?Thanks Mal

MalDB by Advocate
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Resolved! Booster box

Hi, I’ve just ordered broadband & my son is asking if it comes with a booster box as he needs to plug that in to his PC, I assume this is t standard, is it something I can add on or purchase?thanks in advance 

Resolved! PL On Demand

Hi I was wondering  when can I watch  full matches replay after they were aired?I know they will be found on Demand section But when are they available after aired? 2nd are those on Demand  replays  Full HD if I have Now Boost? 3rd how long does the ...