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Scholar

Re: Update Now TV app for apple TV

Oh my bad, I thought it showed the overall app review, of course it's by device and I was looking on the iPad not AppleTV.

 

Incidentally I have started watching NowTV more on a LG TV and noticed it now has annoying (I think unskippable) trailers before some programmes, nice that they have time to develop this but not update the AppleTV app. Then again, when they do, we'll have this annoyance as well!

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Re: Update Now TV app for apple TV

As a blind user of the service and Apple TV being the only platform on which it's completely accessible it is a frustration. I've got boost too for the better sound and am having to use a now tv stick for this functionality and control from the now tv app on my iPhone which, if I"m honest, isn't the most intuitive for a blind person to use with VoiceOver. 

 

I'm glad to hear it exists at least. Maybe they are waiting for the Disney integration, maybe it will have deeper integration with Apple TV app. Maybe, and this is my hope, because Disney Plus has audio description built in, they are currently getting everything in line so that not only the Disney part of the now tv subscription has audio description.

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Advocate

Re: Update Now TV app for apple TV

please, link for italian version with Apple TV support 😉 

 

https://apps.apple.com/it/app/now-tv/id1377753603 

This version have only iPhone and iPad support 

 

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Expert

Re: Update Now TV app for apple TV

Just searched and found this: -

 

https://apps.apple.com/it/app/now-tv/id1377753603

 

I note again this is same version, but it isn’t showing tvOS support as was alleged by another poster and repeated by me. Therefore it might be universal is only enabled in Ireland. 

I only personally verified the Irish app. 

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Scholar 3

Re: Update Now TV app for apple TV

Here is the reply from nowtv after emailing them some 10 days ago.

 

Thank you for contacting NOW TV. Your case has been escalated to myself in the Executive Complaints team. 

I have reviewed your complaint and I can understand the frustration in relation to the update for the NOW TV app available on Apple TV.

I have checked with our technical teams and there has been a delay in the release of the update in the UK. It is scheduled for later this year but I cannot give you a confirmed date at this time.

The technical teams have advised that you may wish to continue to monitor the Community page as we may invite some customers to take part in a trial before the official release of the update.

I'm sorry that I don't have better news for you and respect your decision should you choose to move services. If you have any further concerns/queries please feel free to let me know and I will address these by return.

 

To contact us about this topic, reply to this email without changing the subject line.

 

As expected they have passed the information onto the nowtv technical team. Interesting they say they may need beta testers. I can only assume this app will not be released before july.

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Re: Update Now TV app for apple TV

Completely agree. Buying a nowTV stick just shows NowTV that
more people are happy with that set up. I'm going to continue to
use my entertainment pass on my Apple4K box until my offer ends
only paying £1.60 a month.

When I leave I will choose the option 'other' and this will give me
an opportunity to tell them that I am leaving because of the awful
NowTV app on the Apple 4K box
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Re: Update Now TV app for apple TV

If it helps I have the NOW TV app on my iPad and android phone and if
you're signed in it will show you what you are watching and what episode
you are on next. This is the next best thing other than using simple pen
and paper which I consider ridiculous. All we want is a watchlist and
continue watching list I don't know why they simply can't provide this
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Mentor

Re: Update Now TV app for apple TV

@Chaosphere616 - if you don't mind me asking, how did you get your entertainment pass for £1.60 per month? Thats way lower than any of the offers I've ever seen....!

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Re: Update Now TV app for apple TV

I said I was leaving and said it's partly because of the awful NOW TV app
and lack of surround sound as standard and that boost mode was a cynical
cash grab. It was then when they offered me three months for £1.60 per
month.

I was very surprised by this and took the offer up because series 10b of
The
Walking Dead is due back soon and £1.60 a month is peanuts basically.

I do intend to cancel after this offer because I'm sick of the way they are
treating NOW TV customers, especially those with an Apple TV box.
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Mentor

Re: Update Now TV app for apple TV

Ah ok, thanks for responding @Chaosphere616 - I do agree that the app is awful, lets hope they sort it soon!

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