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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 26307 Views
  • 5 replies
  • 8 thanks

TV Access Denied TV

You don't have permission to access "Http:TV.client.ott.sky.com/?" In this serverReference #18.8db11702.168.18.31772.2a8a0c2b Any help with that   Please 

H3stis by Newbie
  • 652 Views
  • 1 replies
  • 0 thanks

Resolved! Connecting with Samsung TV

I have NOWtv membership which I pay £9.99 for and then £6 for boost. I have a new Samsung TV and I cannot connect with my current membership, it is making me pay a further membership? Any help on how I can resolve this as I do not want to pay twice f...

Timdog by Advocate
  • 985 Views
  • 2 replies
  • 2 thanks

Resolved! Speed

Any tips for my broadband - i just moved into my flat and ordered the NOWTV Boardband - its great in my living room - until my grandson puts his iPad on then i cant watch TV. i can only have one or the other on.  Which is frustrating - i cant go on m...

Resolved! Live tv have to keep entering pin

Hi there this has just started today, we’re watching nick jr on the live tv and every time a new program comes on I’m having to enter the pin! It’s driving me insane, I’ve tried changing the pin and logging out of the now tv box then logging back in....

Amys90 by Mentor
  • 6051 Views
  • 29 replies
  • 8 thanks

Boost issues JVC Fire TV

Hi,Are there any issues with Booost ATM?My live  channels only show HD on Movies.Logged out/in last night to no avail. Speeds are 80/20.Used to have a Stream Quality option to test but this has been removed from the Now app.Have JVC Fire TV.Only Now ...

mikew1 by Advocate
  • 689 Views
  • 3 replies
  • 0 thanks

Samsung tv

Now tv member. Got a new samsung smart tv with Now TV app. When i click on app it give QR code or  visit Nowtv.com/samsung when i do this it wants me to rejoin. How do it get samsung tv now tv app to recognise i'm already a member

Martyn by Advocate
  • 1293 Views
  • 3 replies
  • 0 thanks

New UI is awful

Taking away the shortcuts to jump straight to TV guide or search. Why? Now need to go to the top of the page and navigate my way across, sometimes overshoot and end up in the account section which loads a whole new page automatically. Who on earth th...

Micky23 by Advocate
  • 707 Views
  • 2 replies
  • 0 thanks

LGTV & Google TV apps not working

Rushed home to watch the football this evening and furious the Now TV app isn't working. On Google TV the app isn't working, spinning wheel when opening. Tried force stopping the app and the didn't fix the issue. Tried chromecasting from my phone to ...