01-01-2020 20:22
Constant message of error in loading when trying to watch something.
I tried everything until I decided to delete the app from my TV and install it again.
Now it doesn't let me install the Now TV app on my TV
Why??
What can I do?
12-08-2020 18:46
I see some lg tvs are still having problems, is their any solution yet to getting it back and running?
13-09-2020 20:09
Message on my LG OLED says Sorry, NOW TV is not available at this time! What do I do?
13-09-2020 22:33
@Anonymous User
LG screwed up an update.
Factory Reset the TV, and it should fix it.
15-08-2020 13:48
Having the same problems as you with my LG tv .. Didn’t have a problem until last Thursday and now it’s an error everytime I load ..
i’ve given up trying to contact now tv.. Absolute 0 customer service .
if it dosen’t sort itself I will cancel subscription
14-08-2020 13:58
Same problem here and there's no way to get help from NOWTV. I have just cancelled my subscription and will go elsewhere instead. If we all do it then maybe, maybe we will get a service we are paying for!
15-08-2020 13:41
The help centre is useless.
I can access on my tablet and phone no problems but the problem on my LG Tv has just started and I can get no advice from Now tv or advice on what is the problem. I will also be cancelling my subscription
24-08-2020 9:36
I have same problem two day ago Now TV stopped working on my LG TV I can view the selection but when I try to play it generates an error message. I will probably cancel no doubt millions of LG users will walk away from Now TV and go elsewhere. It is nigh impossible to find any advice from the company.
24-08-2020 16:15
same
I’m canceling my subscription the end of the month..
tired of getting nowhere with this problem
29-08-2020 10:59
Finally working again taken 2 weeks but better late than never
16-08-2020 22:49
Hi
Have you attempted to reset the TV back to its initial settings?
I was having the same problem for about two weeks and it was driving me crazy.
Tried a number of things that just did nothing. Then I reset to initial settings and hey presto - Now TV came back as normal.
Go to TV settings
General
Reset to initial settings
Then log in again (to everything, sorry.) And it should hopefully work.
Good Luck! 👍🤞