We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
When trying to cast NowTV to a Chromecast plugged into a television, I am met with four coloured circles spinning in the centre of a black screen - I recognise this as the loading screen.If left for a long period (five to ten minutes), it goes back t...
been using now tv on my LG tv no problem. Updated my passes again and I'm getting a message saying error liafing player. Now tv working perfect on all my other apps on phone etc. V frustrating as renewed it for the tv and now can't use it ..
I’ve previously had Now TV on my BT YouView and need to use a different email address and password. So I’ve logged out of the old one and logged into the new one. It works but once I’ve logged out it doesn’t remember the subscription I have and I nee...
I had 4 devices previously logged in on NOW TV. One of them via a BT Freeview + tv recorder I had not used for several months. The other 3 devices are all working fine but today when I tried to view I was asked to login. On the login page it asks f...
Hi All I am watching Now TV via the inbuilt app on my Samsung Smart TV, but cannot find any of the TV apps (ie. ITV, BBCi etc) : Any idea where they can be found or are these only available through the Now TV box/stick?
Hi, Ever since the recent Now TV update where you can access entertainment channels my now tv app on my bt youview humax box keeps crashing. It’s almost impossible to watch a film. Usually the following happens: spinning iconsbox says something went ...
HiUntil last week I could cast from my iPhone to the TV with no issue. Suddenly it’s stopped working, I reset everything (including my phone) and still nothing. I get the NowTV front page in the TV then the spinning dots like everything is fine the...
