09-01-2022 15:50
I have a subscription with Hayu but can’t view it on my Panasonic smart tv (not so smart obv). Can you not log in through NowTv stick?
Solved! Go to Solution.
09-01-2022 16:03
Hi @Anonymous User
Did you subscribe Hayu via NOW or via Hayu website ?
You can only use the Hayu on the NOW Stick or via the NOW App on any NOW supported playback device if you have subscribed directly from NOW.
Have a read of this
https://help.nowtv.com/article/hayu-membership
09-01-2022 16:03
Hi @Anonymous User
Did you subscribe Hayu via NOW or via Hayu website ?
You can only use the Hayu on the NOW Stick or via the NOW App on any NOW supported playback device if you have subscribed directly from NOW.
Have a read of this
https://help.nowtv.com/article/hayu-membership
09-01-2022 16:15
Thanks for getting back to me. I did it through website. What a bummer
09-01-2022 16:21
Hi @Anonymous User
Thought that might be the case.
On the NOW link that i posted, there is a link to the Hayu website supported devices and see if you have a playback device that has the dedicated Hayu App on it (not NOW App).
09-01-2022 16:29
09-01-2022 16:33
Hi @Anonymous User
It's a shame you haven't got either a full blown Roku Player or Amazon Fire Stick, where i believe the dedicated Hayu App is available on these devices.
I don't know how long the subscription you have directly with Hayu or the price they charge or if the content is slightly different because i have never used Hayu myself.
But maybe consider cancelling the Hayu subscription directly with Hayu and taking out a free 7 day Hayu Membership with NOW (if you haven't used the trial previously) making sure you cancel the free trial a couple of days before the 7 days are up.
You will then be able to watch Hayu with your NOW Hayu Membership on the NOW Stick.
Hopefully you have a suitable playback device with a dedicated Hayu App on it to keep using your Hayu subscription directly via Hayu themselves.
09-01-2022 16:37 - edited 09-01-2022 16:42
Hi @Anonymous User
If it's only the Panasonic TV that doesn't have the dedicated Hayu App using the Hayu subscription directly from Hayu.
Then maybe consider a cheap Amazon Fire Stick or full blown Roku streamer when using the Panasonic TV and keep subscribing to Hayu direct.
09-01-2022 16:51
Great suggestions. Thanks very much for your help!
09-01-2022 16:55
@Anonymous User
You don’t need any other membership with NOW if you only wanted the Hayu membership.
You can subscribe to any TV membership that NOW offers which includes Hayu. The entertainment, cinema or sports don’t need to be taken out to get Hayu.
09-01-2022 17:32