14-10-2018 21:01
Since yesterday I am unable to watch anything on Now TV. Every time I try and watch something I get the following error message:
playback.errors.load.OVP_00311
I have signed in and out of the app, reset the internet but no joy. Annoyed as I wanted to binge watch The Wire this weekend!
15-10-2018 10:27
@Anonymous User wrote:
Since yesterday I am unable to watch anything on Now TV. Every time I try and watch something I get the following error message:
playback.errors.load.OVP_00311
I have signed in and out of the app, reset the internet but no joy. Annoyed as I wanted to binge watch The Wire this weekend!
Try this
However it may actually be The Wire specifically. Have you tried anything else? @Anonymous User
15-10-2018 19:18
@Tony-D wrote:
@Anonymous User wrote:Since yesterday I am unable to watch anything on Now TV. Every time I try and watch something I get the following error message:
playback.errors.load.OVP_00311
I have signed in and out of the app, reset the internet but no joy. Annoyed as I wanted to binge watch The Wire this weekend!
Try this
- Go to the Apps page on your TV
- Select NOW TV and hold the remote button down until a window appears
- Select Reinstall.
However it may actually be The Wire specifically. Have you tried anything else? @Anonymous User
I also am having the same problem tried what was suggested above but still doing the same. Anything else that i could try . It works all fine on my tablet but not on my samsung tv
16-10-2018 21:11
Same here not worked for over a week now!
tried absolutely everything now.
Please can anyone help?
19-10-2018 20:01
I’m having the same kind of problem. I’m jjst getting a white screen! Grr
29-10-2018 20:47
When you get the white screen, press and hold exit on your samsung remote.... it'll go back normal tv, then press smart hub again,.. select Now tv and that should cure it. Mind you I have to do it each time I want Now tv, but Hey. it works for me.
31-10-2018 13:05
03-11-2018 22:50
I’m also experiencing this problem...so annoying!
06-11-2018 13:57
I have the same problem but with an LG TV. I also have there broadband which is just as poor! Not good.
06-11-2018 21:51