09-10-2020 10:00
I have model UE37ES5500KXXU, I'm trying to find Now TV in the apps but it's not there! Help please?
Lizi
Solved! Go to Solution.
09-10-2020 10:22
@Anonymous User
See the below link for Samsung TVs that are compatible.
https://help.nowtv.com/article/get-now-tv-on-my-device
The NOW TV app is currently available on 2015 and later Samsung TVs, except for Samsung Serif models, which don't support NOW TV.
How do I know if I have a compatible TV?
Just look at the model number – if there’s a K, L, M, N, Q or R in the middle, then you should have a compatible TV.
So based on your model (having ES in the middle) it would appear that it is not compatible with Now TV.
09-10-2020 10:22
@Anonymous User
See the below link for Samsung TVs that are compatible.
https://help.nowtv.com/article/get-now-tv-on-my-device
The NOW TV app is currently available on 2015 and later Samsung TVs, except for Samsung Serif models, which don't support NOW TV.
How do I know if I have a compatible TV?
Just look at the model number – if there’s a K, L, M, N, Q or R in the middle, then you should have a compatible TV.
So based on your model (having ES in the middle) it would appear that it is not compatible with Now TV.
09-10-2020 11:01
I'll need to cancel my subscriptions then, that's a shame! Lizi