We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
I have a monthly Sky sports subscription which has worked fine until yesterday. All of the channels work well except sky sports news, which is now showing a fuzzy green, blue distorted image. Eventually switching off with the message ‘Sorry, there wa...
I have a recent LG TV, a black Now TV box, an Apple TV 4K and a BT Youview box. None of these devices seem to be ideal for the service. I would like to enjoy all the features that I am paying for with my Boost subscription including 1080p 50 FPS Spor...
Hi guys! I rely on subtitles a lot but the ones the Now TV app provides look terrible, mostly due to the very distracting black background and their placement. Is there any platform - phone, TV, console, etc. - which allows their appearance to be cus...
When I login on the LG tv it says that there is a problem with the username and password, I have tried it over 10 times now and it won't work however I have managed to log on first time via the computer. I am checking each time that it is correctly t...
Hi everyone. I have a roku 3900x box which updated to software version 8.1 build 4101 a few days ago. Since then the Now tv app no longer works. You can browse programmes but soon as you make a programme selection the app exits back to the roku me...
i am watching the football and the sound on the commentators doing there bit is really low to point its hard to hear them. is this a Sky/Now tv issue as all the other channels i watch on Now tv are ok but Live football is a problem. i am using App vi...
Hi can Now TV team please confirm when the compatible app will be released in the UK. Its released on the Italy Play store and possibly Eire. When will it be available in the UK?
