We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Hi I’ve recently got a issue with the new tv app on 2 different roku boxs... the issue is when you try accessing the my tv section of the app. It crashed, ive done everything restart rurned both boxs off for a few mins even reset the box and manuall...
When I watch Sky Sports on Now TV the sound constantly cuts out. I'm a BT TV customer but I subscribe to Sky Sports direct through Now TV, so that means I'm accessing the channels through the app rather than the BT TV guide. Does anyone know if I ca...
My Roku 2 had been working fine up till a couple of days ago, then it would crash every time I tried to load the app. So, I removed it and re-installed and that seemed to fix the issue. However as of today this no longer works and the app just crashe...
I am using NowTV on the WebOS on my 2020 model LG 4K TV. I have subscribed to the “Boost” package. The TV is connected to my AV amp using optical, and other apps are working fine with 5.1 sound. However, watching “Das Boot”, which is advertised as 5....
Hi NOW TV, Until recently we had no problems casting NOW TV via any of our devices. For about a week now NOW TV no longer casts to our TV. We've tried resetting the Chromecast, turning the TV off and on again, and re-starting the app and re-starting ...
Over the weekend I lost the sound from my Now TV box so had to log in to the app on my Roku Express box and I got an e-mail explaining I was on a 7 day trial - I’m worried I’m going to be billed twice this month for the same services
Having a problem with the NowTV App on my Roku Streaming Stick + Whenever I try to launch the App, it loads up then goes straight back to the Roku home screen. I can watch content from the Roku search, e.g. Toy Story 4, Parks and Recreation, but I c...
Set up a nowtv account last week. App works fine on my phone but after signing in via the app on my LG smart tv when I try to watch ANYTHING it just loads briefly then the message ‘unknown page error’ appears. No internet issues, ive even connected i...
Hi guysI've binned my Sky Sports sub and have just got a 3 months or Sky Sports on Now TV for £20 a month. I notice that they now do have a proper HD option of accessing Sky Sports with an extra £3 a month (Now TV Boost) but it's only on certain devi...
