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Anonymous User
Not applicable

Sky sports news not working - distorted green/blue screen, no sound.

I have a monthly Sky sports subscription which has worked fine until yesterday. All of the channels work well except sky sports news, which is now showing a fuzzy green, blue distorted image. Eventually switching off with the message ‘Sorry, there was an error in the player’. I’m watching on the app through my LG smart tv.


any help in solving?

ive done all the usual, switched off router and tv, uninstalled app etc.



  • LG
1 Reply
Legend 5
Legend 5

@Anonymous User 

As a last resort before contacting Live Chat it is also possilbe that a factory reset of the TV might sort it out.

Definitely worth trying.

FYI that I do not work for NOW, just a NOW customer trying to help