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Foggin40
Advocate

Buffering

Just switched from BT to Now for my broadband. BBC i player, itv x all buffer. What can I do as now tv contact us just sends you round in circles. Not very impressed so far with NOW

1 ACCEPTED SOLUTION
Nitro
Scholar 2

those are decent, shouldn't really get buffering with those speeds at all.

I wonder if you should change the wifi channel on your router...

View solution in original post

7 REPLIES 7
gavs82008
Legend 5
Legend 5

@Foggin40 

What device are you using?

Is it wifi or Ethernet?

FYI that I do not work for NOW, just a NOW customer trying to help
Foggin40
Advocate

Hi. Ive plugged the ethernet in the same as when we used BT

Nitro
Scholar 2

go to the netflix app..

open Netflix, go to the overflow menu (go left using the remote), and select Get help > Check network. The app will test your internet connection and network speed.

What speed to you get?

 

 

Foggin40
Advocate

54 mbps and 13 mbps

Nitro
Scholar 2

those are decent, shouldn't really get buffering with those speeds at all.

I wonder if you should change the wifi channel on your router...

Alan54
Advocate

@gavs82008 I have 150 mb coming in and on Ethernet and also got now boost

gavs82008
Legend 5
Legend 5

@Alan54 

The original poster was complaining about app speed on NOW broadband.

FYI that I do not work for NOW, just a NOW customer trying to help