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GeordieRob9
Advocate

buffering

i have subscribed to NOW for a few months now! the bufferring is ridiculous!!! m internet speed is high aswell!! anyone help?

2 REPLIES 2
RoyB
Legend

@GeordieRob9 

What is your internet speed? Who is your ISP?

Have you tried power cycling your router?

As a test, can you briefly try Now on your mobile phone, with its WiFi switched off, to see if that buffers also?

And say what speed you get there? Ookla is good for that, or fast.com on a browser.

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Nitro
Scholar 2

What browser are you using? 

What speeds do you get on www.fast.com ?

I would recommended deleting all cache, cookies and browser history - as that can slow down your browser performance but checking your speed first, is the key.