29-09-2016 5:48 - last edited on 28-09-2018 14:58 by Simon-J
A UKTV Play on-demand app would be more than welcomed to enable us to catch up on TV from all of the UKTV channels (Dave, Yesterday, Really and Drama).
Webiste: http://uktvplay.uktv.co.uk/
Solved! Go to Solution.
30-11-2017 16:46
I've had we update from UKTV to say the UKTV play app is launching soon on now tv boxes
24-02-2018 16:25
24-02-2018 16:35
24-02-2018 16:42
24-02-2018 19:34
Hi @Anonymous User
The UKTV Play App is working fine for me on my smart box connected to my Router via Ethernet.
I can see that you have already tried deleting the App and then re installing it again without much success, weird that in your setup the App plays fine over WiFi, but you are experiencing playback issues over Ethernet.
24-02-2018 20:22
24-02-2018 22:08
25-02-2018 9:28
@Anonymous User Not sure why the 4G router won't play nice with UKTV, especially if other streaming services work fine. The fact it works via wifi but not Ethernet suggests it's not the 4G service itself but as to where the glitch lies (router, box or app) is anyone's guess. If it's causing you inconvenience try the following in this order and check after each one
1. Restart 4G router
2. Try a forced software update to see if it helps.
Press Home on the remote to take you to the home screen. Then do the following sequence on your remote quickly and smoothly
Home (x5) FF (x3) REW (x2)
If done correctly a Secret Screen will appear (if it doesn't, press Home to go back to the start and then try again). Choose Update software and allow it to run (even if it reports the same version as you already have).
3. Remove the UKTV Play app from the box, but make sure you restart the box (or unplug for a few seconds) before you add the app again.
If none of that helps you could try contacting UKTV either via Twitter or https://corporate.uktv.co.uk/about-uktv/article/contact-us/ but as I say can't really tell if the app is at fault or not, and I've n idea how good (or bad) UKTV support is.
25-02-2018 10:18
@Anonymous User I'm wondering if the 4G router is making it appear you are accessing from overseas. Are you able to use the Now app on the 4G.
27-02-2018 18:11
Congratulations all. This is a superb addition to the NowTV / Roku line up. I bought a Amazon Fire stick partly to watch UKTV. I can confirm that on my Roku box, the new UKTV channel is far superior to the Amazon app. Well done everyone!
Now the *only* app I use my Amazon Firestick for is Curzon Home Cinema....
27-02-2018 19:02 - edited 27-02-2018 19:03
@Anonymous Userwrote:Congratulations all. This is a superb addition to the NowTV / Roku line up. I bought a Amazon Fire stick partly to watch UKTV. I can confirm that on my Roku box, the new UKTV channel is far superior to the Amazon app. Well done everyone!
I used to have the app on the fire stick. Buffering, freezing, crashing...
The app on kindle fire though is pretty good but I'm glad I can watch on a TV now. 😄