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the-nadger Legend 5
Legend 5

Re: Demand 5 app disappeared

@redP

 

I thought Demand5 app was missing the other day from streaming channels on black box.

 

Just checked and it isn't there but is on my Roku HDMI Stick.

 

Something NOWTV need to check,


Please click on Thanks if I've helped. I'm a Community Contributor not staff.
Tom-R
NOW TV Team (Retired)

Re: Demand 5 app disappeared

Thanks for flagging this folks, I'll get it looked into.

 

Tom

Tom-R
NOW TV Team (Retired)

Re: Demand 5 app disappeared

Hi again @redP@the-nadger and @Andy,

 

Can you send me the serial numbers of any boxes which don't have the app visible? Sharing them publicly on here will be fine, otherwise send a private message if you don't want to.

 

Thanks,

 

Tom

the-nadger Legend 5
Legend 5

Re: Demand 5 app disappeared

@Tom-R

 

32355D000492

 

Box has working app installed but not available to replace from streaming channels


Please click on Thanks if I've helped. I'm a Community Contributor not staff.
redP
Mentor

Re: Demand 5 app disappeared

@Tom-R

1MH36S030804

Thanks for solutions. Will try factory reset and report back

redP
Andy Legend 5
Legend 5

Re: Demand 5 app disappeared

@Tom-R

 

Will drop you a PM. 

Tom-R
NOW TV Team (Retired)

Re: Demand 5 app disappeared

Hi All,

 

The app should now be available in the channel store. Can you check this and let me know?

 

Thanks,

 

Tom

Andy Legend 5
Legend 5

Re: Demand 5 app disappeared

@Tom-R

 

Yep, it's appearing for me under the Film and TV section, nice one! 🙂

the-nadger Legend 5
Legend 5

Re: Demand 5 app disappeared

@Tom-R@Andy

 

Where has ITV Player gone now Demand5 has reappeared ??


Please click on Thanks if I've helped. I'm a Community Contributor not staff.
Tom-R
NOW TV Team (Retired)

Re: Demand 5 app disappeared

@the-nadger is it not there now?!

 

Can anyone else confirm?

 

Thanks,

 

Tom

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