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Tornado
Newbie

Unwanted charges

I wanted to cancel my free trial when an offer came up of 2.99 for two months,so i signed up for it,then i got charged 2.99 plus another 9.99 ! That is not what i wanted and would like to get a refund!

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gavs82008
Legend 5
Legend 5

Re: Unwanted charges

@Tornado 

Head onto live chat after 8am and explain the situation. Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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