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Offers & Vouchers


New passes missing from Smart Stick

I have six existing devices, with active Cinema and Entertainment passes. I picked up a new stick and went through the setup process. It told me there were 3 new passes (which came with the stick). I logged into my account, and the passes don't appea...

Nmpnmp by Scholar
  • 4 replies
  • 2 thanks

Resolved! Changed TV and now can't see my membership

I signed up for a Sports Month Membership one week ago and used it a couple of days ago.  I've just installed a new LG TV and when I sign in to the Now app, my membership does not appear - I can't watch any sport without it asking me to choose a new ...

Sports pass season ticket?

Anyone heard on the grapevine if there’s going to be a “pay up front” season pass this year for the footie? Had a deal of sorts last year because of COVID and the potential for matches to be postponed, but it was a £25 a month rolling deal. Previous ...

Aries by Scholar
  • 13 replies
  • 7 thanks

Resolved! Haven’t received Sky Sport Voucher yet

Hi there, Purchased WiFi and sky sports special offer but l haven’t received my voucher and l purchased all of this on the 2nd of July 2021. I have received my router but should have l received a stick of box for my tv???  My WiFi is up and running n...

Kids voucher Not working

Hi, i have a 1 month kids pass, was told only a few months ago by now tv that expiry was 31st dec 2021. I no the kids is now with entertainment. Therefore thought this would get me entertainment? But just says we having trouble with passes right now....

Resolved! Existing customer: No offers?

I took advantage of BF 2019 12mth Movies & Entertainment. It was a fabulous deal but sadly coming to an end. I was hoping for something similar this year, but nothing.Others on this Community seem to have a decent bundle offer (albeit struggling to c...

Voucher invalid

I’m trying to watch the friends reunion on Now Tv. I started the free trial and it does not come up in my search on the TV but does on my phone. When I click it on my phone it says voucher is invalid and I need to buy a pass. How can this be a free t...

Resolved! Voucher not working

Two days ago I received a free one-month voucher code for the movies and I typed in the code while I still had two days left to run on my previous months movies pass.  It accepted the voucher but didn't give me anything back in return.  I thought thi...