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Vedder
Advocate

Sports Day Membership Bought (8 months old) not showing in my account

How do I apply my voucher?

 

It shows as being purchased in my billing history in August 2021.

I have never used it.

 

I want to use it today but it does not show up??

 

Pretty pathetic that it is impossible to speak to customer service.

3 Replies
redchiz1
Elite

Just sign in on any device and start watching, it will expire 24 hours later. 

gavs82008
Legend 5
Legend 5

@Vedder 

What device are you trying to watch on? 

 

Annoyingly you will have to use your mobile to activate the membership by watching sports content, then switching devices. 

FYI that I do not work for NOW, just a NOW customer trying to help
redchiz1
Elite

Thanks @gavs82008 I never knew that, how bizarre!